Connect Calls
To connect a inbound call with specific phone number or agent, you will need to send a simple request to the API
Send request
Use the next path:
PUT {base_url}/api-config/update
The body allows the following fields:
| Field | Required | Description |
|---|---|---|
| callID | Yes | String field that identifies the call (how to get it) |
| number | Yes | String field that defines the phone number or agent extension that will receive the call |
| caseID | No | String field that identifies the call in your system |